In this case study, Congressi Internazionali, an interpreting agency, describes its experiences. Their primary priority is the needs of their clients. The organization guarantees the professionalism and expertise of a staff that has worked in the industry since 1999, is dynamic and is highly qualified.
They collaborate with top businesses on a national and worldwide level. Congressi Internazionali is a leader in its field thanks to its many years of expertise, enthusiasm, and know-how.
We carried out a site assessment, used questionnaires, did extensive competitive research, sent out branding surveys, user interviews, constructed personas, and created a list of proposed changes based on the findings during the discovery phase.
The consumers we spoke with considered Congressi Internazionali’s web design as uninteresting, bland, and unappealing, which is a very poor depiction of who Congressi Internazionali actually is given their size and reputation as THE interpreting agency.
Their outdated, awkward website made use of flash graphics and was inaccessible on Apple devices. Additionally, their website was not mobile-friendly, scaring off any mobile visitors that could have visited it. Although they did have a mobile-specific website, it was not user-friendly and had many of the same design issues as the desktop version.
The bulk of the work on this project was done during the development and integration phase. It was thrilling to see the product, on which we had spent a great deal of time, come to life in the browser.
We encountered no “uh-oh” moments that would have necessitated us making significant adjustments to the designs throughout development since the site had been well-planned and strategically thought out from the start. Large quantities of data, material, and photos were included in the new site, but our experts streamlined everything so that page load speeds were unaffected. We are aware that paying attention to such little particulars may transform a final website from “okay” to “wow”!
During quality assurance, we meticulously examined every square inch of the finished site, confirming that each page and part functioned as intended, resolving any issues, and making any necessary adjustments to make the user experience flawless.
It was finally time to debut after months of arduous effort and planning! We went through our pre-launch checklist to make sure everything was in order, making sure the server was prepared, the most recent code was ready for deployment, and our staff was available to ensure a flawless launch.
When the predetermined day and time came, we launched the site live and performed another in-depth QA to make sure everything was functioning as it should. Congressi Internazionali handled every aspect of the site launch, so all they had to do was sit back and enjoy the delight of watching their new site go online!